Privacy Policy & Cookie Notification

Website Cookie Policy

Effective Date: March 10, 2025

The TRF Solutions website (trf-solutions.com) may use "cookies" to help personalize your online experience. Cookies are small data files stored on your hard drive by a website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. We may use both session cookies (which expire when you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our site.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you fill out a consultation request form or contact form on trf-solutions.com, a cookie helps TRF Solutions recall your information on subsequent visits, simplifying the process of returning to or completing your request.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TRF Solutions website.

Types of Cookies We Use

The TRF Solutions website uses the following types of cookies:

a. Session cookies — stored only temporarily during a browsing session in order to allow normal use of the site. These are deleted from your device when the browser is closed.

b. Persistent cookies — read only by the site and saved on your computer for a fixed period. These are not deleted when the browser is closed and are used to recognize repeat visitors so we can improve your experience.

c. Third-party cookies — set by external online services that run content on the page you are viewing, such as analytics companies who monitor and analyze web traffic.

Your Cookie Choices

You may withdraw your consent for our use of any cookies that are not strictly necessary at any time by contacting us using the information below. Most web browsers allow you to directly block all cookies, or just third-party cookies, through your browser settings. Using your browser settings to block all cookies, including strictly necessary ones, may interfere with proper site operation.

Changes to Our Cookie Policy

TRF Solutions reserves the right to change this cookie policy as we may deem necessary or as may be required by law. We will post any changes to our cookie practices on this page. Your continued use of the website after we make a change is deemed acceptance of those changes.

Cookie Policy Contact Information

If you have questions or comments regarding this Cookie Policy, or believe that TRF Solutions has not adhered to it, please contact us at:

TRF Solutions

Email: travis@trf-solutions.com

Phone: 469-745-7039

Website: trf-solutions.com

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to trf-solutions.com and TRF Solutions and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to TRF Solutions include trf-solutions.com. The TRF Solutions website provides independent roofing consultation and insurance education services. By using the TRF Solutions website, you consent to the data practices described in this statement.

Collection of Your Personal Information

In order to better provide you with products and services offered, TRF Solutions may collect personally identifiable information, such as your:

First and Last Name
Mailing or Property Address
E-mail Address
Phone Number
Information about your roof damage or insurance claim (voluntarily provided)

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain services. These may include: (a) submitting a consultation request form; (b) sending us an email message; (c) scheduling an appointment through our online booking system; or (d) signing up for communications or updates. We will use your information for, but not limited to, communicating with you in relation to services and/or consultations you have requested.

Use of Your Personal Information

TRF Solutions collects and uses your personal information to operate and deliver the educational consulting services you have requested.

TRF Solutions may also use your personally identifiable information to inform you of other services or educational resources available from TRF Solutions.

Sharing Information with Third Parties

TRF Solutions does not sell, rent, or lease its customer lists to third parties.

TRF Solutions may share data with trusted partners to help perform statistical analysis, send you communications, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to TRF Solutions, and they are required to maintain the confidentiality of your information.

TRF Solutions may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TRF Solutions or the site; (b) protect and defend the rights or property of TRF Solutions; and/or (c) act under exigent circumstances to protect the personal safety of users of TRF Solutions, or the public.

Tracking User Behavior

TRF Solutions may keep track of the websites and pages our users visit within trf-solutions.com in order to determine what services and content are most popular. This data is used to deliver customized content and improve the experience for visitors who are seeking information about storm damage, insurance claims, and roofing consultation.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by TRF Solutions. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TRF Solutions website.

Use of Cookies

The TRF Solutions website may use "cookies" to help you personalize your online experience. Please refer to the Cookie Policy section above for full details. You have the ability to accept or decline cookies through your browser settings.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Complete the transaction for which the personal information was collected or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech or ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

TRF Solutions does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Email Communications

From time to time, TRF Solutions may contact you via email for the purpose of providing consultation follow-ups, service announcements, educational resources, alerts, confirmations, or other general communication.

If you would like to stop receiving marketing or promotional communications via email from TRF Solutions, you may opt out of such communications by clicking the UNSUBSCRIBE link included in any email.

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Changes to This Statement

TRF Solutions reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

TRF Solutions welcomes your questions or comments regarding this Statement of Privacy. If you believe that TRF Solutions has not adhered to this Statement, please contact TRF Solutions at: